Healthy Foods Consumer Segmentation & Targeting
Challenge
A major U.S. National consumer product industry group, in partnership with a leading Public Relations firm, is developing a strategic platform for communication of growth opportunities to its member companies across multiple sectors including diet and nutrition, and fashion/apparel.
Approach
M/A/R/C® mapped the market landscape – identifying priority consumer target segments for growth and targeting approaches to advise member companies on how to reach those segments.
- A program of separate quantitative latent class segmentation studies were conducted – each with 1,000 participants.
- Segments of opportunity were identified for each sector, based on demographic and psychographic characteristics around underlying values and beliefs.
- The studies followed M/A/R/C®’s segmentation process of: Alignment, Exploration, Measurement, Profiling, and Activation.
Outcome
- The program has already seen positive results for the industry group.
- By identifying one core target caring about dietary needs and a secondary audience focused on sustainability, messaging strategies have been customized for the industry, to increase purchase frequency and bring new users into the category.